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The proliferation of social media platforms has profoundly reshaped news reporting, particularly concerning sensitive events like suicide. This study investigates how Chinese news media framed the suicides of two high-profile female celebrities, Sulli and Coco Lee, on the influential social media platform Weibo. It examines the dominant reporting frames and explores how Weibo’s unique interactive environment influenced the framing process. Computational thematic analysis was employed to investigate dominant themes from Weibo posts published by verified news media accounts, and three primary frames were identified: mental health, gossip, and nationalism. While the mental health frame marked a shift from traditional Chinese reporting, it often remained superficial and was intertwined with sensational elements. The gossip frame, which centres on personal scandals and conflicts, aligns with the problematic sensationalism often observed in suicide reporting. The nationalism frame positioned the suicides within contexts of cultural comparison and national pride. Findings indicate that social media affordance significantly shaped these frames, resulting in more sensational and dynamically evolving narratives. This has shifted traditional gatekeeping and agenda-setting power, and potentially diminishes the quality and responsibility of reporting. This research highlights the complex interplay between journalistic norms, platform dynamics, and audience interaction in the digital news era, underscoring the need for updated approaches to responsible reporting on social media.

The long-term character of climate change and the high costs of adaptation measures, in combination with their uncertain effects, turn climate adaptation governance into a torturous process. We systematically review the literature on climate adaptation governance to analyze the scholarly understanding of these complexities. Building on governance literature about long-term and complex policy problems, we develop a conceptual matrix based on the dimensions knowledge and power to systematically study the peer-reviewed literature on climate adaptation governance. We find that about a quarter of the reviewed journal articles do not address the knowledge or power dimension of the governance of climate change adaptation, about half of the articles discuss either the knowledge or the power dimension, and another quarter discuss both knowledge and power. The articles that do address both knowledge and power (1) conceptualize the governance of climate adaptation mainly as a complex system of regulatory frameworks and technical knowledge, (2) assume that regulatory systems can be easily adapted to new knowledge, (3) pay little attention to fluid or unorganized forms of power, e.g., negotiation, and knowledge, e.g., learning, and (4) largely neglect the interplay between the two. We argue that more research on this interplay is needed, and we discuss how puzzling and powering are a promising pair of concepts to study this.

The burgeoning landscape of social media advertising also faces a myriad of challenges. This study aims to explore the interactive effect of advertising appeal (abstract vs. concrete) and narrative person (first-person vs. third-person) on consumer attitudes towards social media advertising. Based on the construal level theory, this study uses secondary data and two experiments to investigate the interactive effect between advertising appeal and narrative person in social media advertising and the moderated mediating role of information processing fluency. The result reveals that a harmonious match between advertising appeal and narrative person enhances consumer fluency in processing advertising information, thereby improving consumer attitudes towards advertising. Specifically, for advertisements with concrete appeal, first-person narratives are more conducive to enhancing consumer attitudes towards advertising. Conversely, for advertisements with abstract appeal, third-person narratives are more advantageous. This study provides theoretical insights into social media advertising narration, with practical implications for marketers to advance social media advertising design.

This article examines how risk is communicated by different actors, particularly local print newspapers and actors at the community level, in two different geographical contexts that are severely affected by wildfires—the Brazilian Amazon and Atlantic Spain. We analyzed how wildfire risk is framed in local print media and local actor discourse to elucidate how wildfire risk is interpreted and aimed to identify the main priorities of these risk governance systems. The main findings reveal that the presentation of wildfire as a spectacle is a serious obstacle to the promotion of coherent risk governance and social learning, which involves recognizing wildfire risk as a social, political, economic, and environmental problem. Proactive risk governance should communicate the multifaceted nature of risk and stimulate dialogue and negotiation among all actors to build consensus regarding land use and the creation of risk.

Using qualitative research in one organization that undertook green building, we examine the processes that occur to foster support for a new initiative among people with diverse values and perceptions. We found that framing was particularly important, but framing contests occurred due to variation in how individuals cognitively connected different frames together. To overcome these contests, the organization used an interactive process we define as “frame decoupling” through which the frames were identified, separated, and prioritized before new language or frame was selected for the collective organizational goal. We develop the concept “Frame Decoupling” to describe how variations in cognitive diagnostic framing by stakeholders within an organization contribute to framing contests and how these contests can be resolved through interactive processes that effectively decouple various preexisting frames. Frame decoupling is an additional frame alignment strategy that social movements and organizations can use to motivate support and action for organizational goals.

Marketing communication has recently become increasingly interactive due to the widespread use of social media and requires wider participation by consumers. One method that facilitates this interaction is Shikake, which is defined as a trigger for behavior change. The aim of this paper is to demonstrate the effectiveness of Shikake with respect to enhancing customer engagement behavior, which is defined as customers’ behavioral manifestations that have a brand or firm focus, beyond purchase, resulting from motivational drivers. This paper introduces various approaches that can be used to trigger customer engagement behavior, such as brand relationships, behavioral economics, and human–computer interaction, emphasizes the power of design framing and triggers, and attempts to classify Shikake in the field of marketing according to participants’ motivation and consciousness. Finally, the paper attempts to reveal Shikake’s key success factor in the field of marketing and discusses future research opportunities.

. [Display omitted] ► We investigate how to best design messages that promote usage of interactive decision aids. ► Messages that focus on the traditional action work better than those that focus on the new action. ► Familiarity with message's focal action has a mediating effect. ► Category involvement has a moderating effect. Online retailers significantly benefit when consumers use interactive decision aids (IDAs). In this study, we investigate how to best design messages that promote IDA use. Using an extended message framing perspective, we propose that messages about consumers’ traditional action (searching) increase usage intentions more than messages about the new action (IDA use). Results from two experiments confirm that this holds across both high and low involvement categories and in particular when the traditional action frame is combined with a loss outcome. We also demonstrate that familiarity with the message's focal action mediates this effect.

The metaphor of the water information gap is used to describe the discontent between information users and information producers about the use of and need for specific information. This paper describes the rugby-ball methodology for specification of information needs that was developed on the basis of an analysis of the water information gap and insights from the literature on policy- and decision-analysis, problem-structuring, and information management. The methodology consists of a process-architecture to manage the process of assessing information needs and a structure to organise the information needs related to water policy objectives. The methodology was developed and enhanced through a Reflection-in-Action process in which interaction between ideas and practice leads to improved results. The paper describes the methodology and its development, and concludes both on the development process and on the abilities of the methodology to narrow the water information gap.

This article reports on the formative evaluation of WebPEP (“Web-Based Patient Education Program”), an interactive video education project at ErasmusMC–Sophia Children’s Hospital (SCH) in Rotterdam, the Netherlands. Through monthly live webcasts, doctors, nurses, psychologists, and other healthcare professionals affiliated to SCH’s Cystic Fibrosis Team gave presentations on medical and psychosocial aspects related to cystic fibrosis (CF). These webcasts were first intended to educate and be educational to children between the ages of twelve and eighteen, but during the first year of the project they failed to attract this specific group. Instead, they generated unexpected enthusiasm among parents of young patients. The central question in this article is: How were patients “integrated” in the development of the WebPEP application? We show how the project’s initiator reacted to the lacking participation by prospective users: informed by the evaluation, he gradually shifted his attention from live interaction to the expansion of the video library, where the webcasts were stored for on demand viewing. Based on interviews and participant observations, we describe how the initiator reconfigured the WebPEP application and its users, and therewith reframed the CF Centre’s online patient education strategy. We discuss the importance of investigating the prospective and actual use of patient-centered e-health (PCEH) applications, and argue that a single technological artefact can be involved in different, coexisting practices of patient-centeredness. We conclude with a reflection on how formative research methods can contribute to the development of PCEH.

The purpose of this paper is to explore how speakers enter each other’s reference frames during interactive decision-making and negotiation. It examines the relation between reciprocal adaptation, Interactive Alignment Theory and Theory of Theory-of-Mind by using ethno-methodological analysis of audio-recorded activities. The study concludes that problem reframing is affected by interactivity and led by discursive mechanisms such as reciprocal adaptation, which realize as two types of embodied, cognitive and emotional processing: interactive alignment and complex reasoning. The type of activity predicts the functions of cognitive processing. In strategic negotiations, such as plea bargains, interactive alignment realizes complex emotionally loaded Theory-of-Mind reasoning. In addition, the analysis indicates that the participation of a judge does not inhibit the anchoring effect but rather reinforces it interactively. The study suggests a tentative framework for analysis of framing by describing cognitive processing in terms of temporal, consciousness and communicative characteristics. Multi-functionality of discourse features demands careful study of context rather than assumption of linguistic-discursive functions.