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The Effect of Organizational Fanaticism on Organizational Trust and Conflict Management: The Example of Accommodation Businesses
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The Effect of Organizational Fanaticism on Organizational Trust and Conflict Management: The Example of Accommodation Businesses
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Journal Article
The Effect of Organizational Fanaticism on Organizational Trust and Conflict Management: The Example of Accommodation Businesses
2025
Overview
The study aims to determine the relationship between organizational fanaticism, organizational trust and conflict management, the effect of organizational fanaticism on organizational trust and conflict management, and the mediating role of conflict management in the effect of organizational fanaticism on organizational trust in accommodation businesses. The main purpose of the study is to understand the effects of the fanaticism that employees feel towards their organizations on the level of trust in the work environment and the way conflicts are handled. Determining the levels of relationship between these concepts is of critical importance in terms of the healthy functioning of organizational processes and increasing the motivation and productivity levels of employees. In the study,survey method based on qualitative and quantitative data was adopted. The participants consisted of 388 employees working at five-star accommodation businesses in Konya province of Turkey. The data were obtained via a questionnaire developed by the authors compiling from various scales and questionnaires. The results of the data analysis have revealed that organizational fanaticism directly affects both organizational trust and conflict management processes. In addition, it was determined that conflict management plays a mediating role in the effect of organizational fanaticism on organizational trust. These findings show that balanced commitment and an effective conflict management approach in organizations are decisive in creating a trust-based work environment. Therefore, it is of great importance for accommodation businesses to prioritize preventing excesses and creating a trust-oriented organizational culture when developing strategies to increase employee loyalty. These strategies provide a valuable contribution both to increasing organizational performance and to ensuring sustainable harmony in the work environment.
Publisher
Romanian Society for Quality Assurance
Subject
