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COMMODITY EXCHANGES IN ROMANIA AND POLAND: A SURVEY OF CLIENTS' PERCEPTION AND SATISFACTION
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COMMODITY EXCHANGES IN ROMANIA AND POLAND: A SURVEY OF CLIENTS' PERCEPTION AND SATISFACTION
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Journal Article
COMMODITY EXCHANGES IN ROMANIA AND POLAND: A SURVEY OF CLIENTS' PERCEPTION AND SATISFACTION
2023
Overview
This paper aims to highlight the importance of international commodity exchanges and to provide information on their rise in recent years. Since ancient times, commodity exchanges have played a significant role in market economies. These exchanges' goals are to act as a market outlet, keep an eye on supply and demand, and, most importantly, have an impact on how real pricing levels for various commodities are established. This empirical research is based on a survey with a sample of 137 clients, which uses a questionnaire to analyse their perception on the trading platforms run by the two licensed operators (the Romanian Commodity Exchange and the Polish Commodity Exchange), as well as their satisfaction regarding the collaboration with ring managers. The results indicate that a more positive attitude of clients towards trading fungible and non-fungible products will further strengthen their purchasing intentions.
Publisher
Academy of Economic Studies - Research Center in Public Administration and Public Services,Academia de Studii Economice - Centrul de Cercetare in Administratie si Servicii Publice (CCASP),Research Center in Public Administration and Public Services,Research Centre in Public Administration & Public Services
