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Unpacking the gig economy: key enablers and barriers for gig work - a systematic review and future research directions
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Unpacking the gig economy: key enablers and barriers for gig work - a systematic review and future research directions
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Journal Article
Unpacking the gig economy: key enablers and barriers for gig work - a systematic review and future research directions
2025
Overview
Purpose This study systematically reviews and synthesizes existing literature on gig work to identify its key enablers and barriers. With the rise of algorithmically managed digital platforms, gig work faces unique challenges. The review aims to offer insights and guide future research on this evolving labour market segment. Design/methodology/approach Using Urie Bronfenbrenner’s Ecological Systems framework, this study systematically reviews 83 research articles from leading journals over the past two decades. The framework helps organize and analyse the factors influencing gig work at various levels. Findings The review identifies upskilling opportunities and peer-to-peer networks facilitated by digital technologies as key enablers, while gaps in worker protections and regulatory oversight are significant barriers. Gaps in current research, particularly on the long-term impacts of gig work, are also highlighted. Practical implications The findings inform policymakers, platform managers and gig workers, providing strategies to address the evolving challenges of gig work. Policymakers can craft balanced regulations, while platforms can improve worker satisfaction and performance. Originality/value This study offers a novel contribution by applying Bronfenbrenner’s framework to synthesize gig work research. It provides a structured analysis of enablers and barriers and lays the foundation for future research in this field.
