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ENVIRONMENTAL PERFORMANCE ANALYSIS OF GERMAN HOTELS
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Journal Article
ENVIRONMENTAL PERFORMANCE ANALYSIS OF GERMAN HOTELS
2005
Overview
This study attempts to present a snapshot of the assessment of German hoteliers' efforts to prevent environmental degradation. It collects 41 questionnaires from the top mangers of independently owned hotels in Germany in 2004. The key findings of the study are presented in three areas:
the laundry and housekeeping services, the kitchen and restaurant operations, and guest and training issues. In general, the study finds that German hotels have strived to excel in the effort of tackling environmental issues regardless of whether the hotels participate in accreditation programs
or not. The study concludes that privately owned and operated hotels have been making an effort to create value in the customer's mind by undertaking environmental schemes at a departmental level.
Publisher
Cognizant Communication Corporation
Subject
