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Speciesism
by
Schmitt, Bernd
in
Adoption of innovations
/ Artificial intelligence
/ Bias
/ Business and Management
/ Idea Corner
/ Marketing
/ Robotics
/ Robots
2020
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Speciesism
by
Schmitt, Bernd
in
Adoption of innovations
/ Artificial intelligence
/ Bias
/ Business and Management
/ Idea Corner
/ Marketing
/ Robotics
/ Robots
2020
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Journal Article
Speciesism
2020
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Overview
Once artificial intelligence (AI) is indistinguishable from human intelligence, and robots are highly similar in appearance and behavior to humans, there should be no reason to treat AI and robots differently from humans. However, even perfect AI and robots may still be subject to a bias (referred to as speciesism in this article), which will disadvantage them and be a barrier to their commercial adoption as chatbots, decision and recommendation systems, and staff in retail and service settings. The author calls for future research that determines causes and psychological consequences of speciesism, assesses the effect of speciesism on the adoption of new products and technologies and identifies ways to overcome it.
Publisher
Springer Science + Business Media,Springer US,Springer Nature B.V
Subject
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