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THE RELATIONSHIP OF PERCEIVED TRANSFORMATIONAL LEADERSHIP STYLE OF DEPARTMENT HEADS TO JOB SATISFACTION OF HOTELS EMPLOYEES
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THE RELATIONSHIP OF PERCEIVED TRANSFORMATIONAL LEADERSHIP STYLE OF DEPARTMENT HEADS TO JOB SATISFACTION OF HOTELS EMPLOYEES
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Journal Article
THE RELATIONSHIP OF PERCEIVED TRANSFORMATIONAL LEADERSHIP STYLE OF DEPARTMENT HEADS TO JOB SATISFACTION OF HOTELS EMPLOYEES
2011
Overview
This research aims to study the relationship between pserceived transformational leadership behaviors of heads of department of the hotels in the western region (Jeddah City) of Saudi Arabia' and job satisfaction of their employees. Moreover, this research aims to study the relationship between the demographic variables of employees and: A- their perceptions of department heads' transformational leadership behaviors. B- their job satisfaction. To achieve the objectives of the study, Bass and Avolio's (1997) revised Multifactor Leadership Questionnaire (MLQ-Form 5X), and the Mohrman-Cooke-Mohrman Job Satisfaction Scale (MCMJSS) (1977) were been used. The data was collected through a structured questionnaire. 119 usable questionnaires were analyzed by using the Statistical Package for Social Sciences (SPSS vl7). Mean score, Cronbach's Alpha, Pearson correlation, regression analysis, One-way ANOVA, post-hoc analysis and T- test have been used. Results of this study indicate the level of job satisfaction of hotel employees and the perceived leadership styles of heads of department were relatively high. Socio¬-demographic factors did not influence perceived leadership but rather influenced job satisfaction of hotel employees. Education level was found to influence job satisfaction; those holding Diploma and Master's degrees were the most satisfied. Those with 1-5 years of service are more satisfied than other length of service categories. This paper presents recommendations for the prospected role of the heads of departments to as a transformational leader develop the transformational leadership skills of the hotels departments heads and to enhance the employees' job satisfaction and organizational outcomes to foster change in the hotel industry in Saudi Arabia.
Publisher
جامعة سوهاج - كلية التجارة
Subject
