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Fun facts keep clients coming BACK
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Journal Article
Fun facts keep clients coming BACK
2014
Overview
The author may not be the greatest medical mind in the veterinary field, but he bets some of his clients think he is because he always pays attention to their perceptions. In an exam, he \"starts with the heart\" and then move to the head, engaging the owner's emotions before intellect. Fun facts are another powerful tool to help make clients think of you as a brainiac who can crack any case. This trivia has little to do with medicine and everything to do with strutting your intellectual stuff and building a rapport. While first-class CE is important for keeping pets healthy, a little \"tee hee\" helps keep relationships healthy.
Publisher
MultiMedia Healthcare Inc
Subject
