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Decision support for human rights: A case study
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Decision support for human rights: A case study
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Decision support for human rights: A case study
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Journal Article
Decision support for human rights: A case study
1993
Overview
A computerized system has been developed for the preparation and dispatch of telegrams by the Amnesty International USA Urgent Action Network. The system includes automation of billing procedures, funds receipt management, and membership management for a 2,000 volunteer database. The system currently produces and sends an average of 1,000 telegrams, world-wide, each month. The Telegram Pledge Program decision support system pulls together files, data, and decision actions from 2 personal computer databases, a number of document files, a wall chart of pledges used, and a manual ledger. It automates the telegram production process, debits the appropriate pledge account, records pledge status, and sets up automatic billing and funds control. Both system use and system management have been streamlined to free time for the critical telegram production process.
