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Muddling Through Engaging Our Innate Heuristics
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Journal Article
Muddling Through Engaging Our Innate Heuristics
2010
Overview
This article discusses the dynamics of the day-to-day operations that allow organizations to get through what, at times, appears to be total chaos and actually produce a product or provide a service. The process is probably best described as \"muddling through.\" If they are mindful that people's mind-sets and relationships are emergent, and thus can't be managed, they can begin to grasp the positive impact that adhering to self-organizing principles can have on the success of an enterprise. It's quite appropriate that they place the process of muddling through on a much higher pedestal in their pursuit of organizational effectiveness and innovation. In the final analysis, muddling through is not only inherently more human friendly but also worth the extra effort.
Publisher
American Society for Quality
Subject
