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Newspaper Article
Lead your team into unknown land
2014
Overview
Between meetings the team split up and had dozens of conversations with claims adjusters, accounting, customers, call center agents and body shops. David Sturt is an executive vice president at O.C. Tanner and author of the New York Times best-seller \"Great Work: How to Make a Difference People Love\" (McGraw-Hill).
Publisher
Deseret Digital Media
Subject
