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Make It Easier for Happy Customers to Buy More
by
Markey, Rob
in
Brand loyalty
/ Customer services
2016
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Make It Easier for Happy Customers to Buy More
by
Markey, Rob
in
Brand loyalty
/ Customer services
2016
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Newspaper Article
Make It Easier for Happy Customers to Buy More
2016
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Overview
Banks have developed smartphone apps to enable instant deposits and other forms of self-service-which both pleases customers and allows branch staff to concentrate less on routine transactions and more on providing the personal services that their customers value.
Publisher
Business Mirror
Subject
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