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Trade Publication Article
Trusted Conversation
2012
Overview
Not long ago, power emanated from the commands of top executives. Those leaders drove performance by devising strategic objectives, which they translated into directives that passed down through a hierarchy before reaching employees, whose job was to take orders and to act on them. Today, that model is obsolete, as more leaders recognize that the command-and-control style doesn't work anymore. A new source of power has come to the fore -- organizational conversation. Instead of handing down commands or imposing formal controls, many leaders are interacting with their people in ways that call to mind an ordinary conversation between two people.
Publisher
HR.COM
Subject
