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The digital-first customer experience : seven design strategies from the world's leading brands
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BOOK
The digital-first customer experience : seven design strategies from the world's leading brands
2023
Overview
In his third book on the topic of customer experience, author and consultant Joe Wheeler tackles the challenges many organisations are facing as they attempt to design compelling experiences in a digital-first world. It features case studies of leading brands including Lemonade, Spotify, CEMEX, VMware, Starbucks, NIKE and Amazon.
Publisher
KoganPage
Subject
ISBN
9781398612662, 9781398612631
Item info:
1
item available
1
item total in all locations
| Call Number | Copies | Material | Location |
|---|---|---|---|
| HF5415.5 .W44 2023 | 1 | BOOK | WAITINSERT |
