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Selling in customer service : integrating and coordinating service and selling
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Selling in customer service : integrating and coordinating service and selling
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Book
Selling in customer service : integrating and coordinating service and selling
2024
Available to read in the library!
Overview
This title focuses on the interaction and transition between 'the behavior of service' and 'the behavior of selling' by sharing methods and skills of how those two are interrelated. It provides many helpful guidelines and solutions for turning customers' satisfaction with service into growth in sales. Through many refreshing ideas, the author helps you deeply understand the significance of integration of and conversion between service and selling and the harm of disconnection between service and selling.
Publisher
Productivity Press
ISBN
9781032644059, 9781032644011
Item info:
1
item available
1
item total in all locations
| Call Number | Copies | Material | Location |
|---|---|---|---|
| HF5415.5 .C3 2024 | 1 | BOOK | AUTOSTORE |
