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This paper explores the relationship between firms' strategies to share knowledge with their innovation system and innovative performance. The empirical analysis showed that many firms designed strategies to share technological knowledge with competitors, and those firms that shared knowledge with their innovation system earned higher innovative performance than firms that did not share knowledge. In addition, firms that interacted with their global innovation system earned higher innovative performance than firms that interacted with only their national innovation system. These results should help managers and researchers understand how to devise technology strategies in globally integrated industries.

Sustainable knowledge sharing among mathematics and science teachers is imperative to improve the ability of such teachers to enhance the way information is transferred to learners. South Africa ranked 37th out of 42 countries in an assessment to determine the ability of high school learners to conduct mathematics and science. There is, therefore, an urgent need to investigate how teachers can be empowered to enhance their ability to transfer knowledge of mathematics and science to improve the ability of learners to engage in these subjects. A post-positivist paradigm and quantitative survey design were employed to identify ways of knowledge sharing that will enhance the ability of teachers to transfer knowledge of mathematics and science to learners. The findings identified key barriers to knowledge sharing, including the role of school management in fostering a culture of knowledge exchange, time management, and limited opportunities for professional development. Based on the findings of the research, a framework is proposed to encourage knowledge sharing, which may ultimately improve teaching practices and learner outcomes in mathematics and science.

Background Information technology (IT) consultants find themselves in a fast-paced, fast-changing environment where client satisfaction, project success and problem-solving are their greatest responsibilities. Because of the characteristics of this environment, there is a need in the IT consultancy industry for effective knowledge sharing, to assist their consultants to solve problems faster. Objectives The focus of this study was therefore to create such a knowledge sharing strategy by investigating what would be included in a strategy, what the benefits of a knowledge sharing strategy is and what could hinder consultants from sharing their knowledge. Method Qualitative data were collected through semi-structured interviews with the consultants from the IT consultancy, with the intention to investigate their current knowledge sharing habits and needs, while literature was also consulted to determine the current practices within similar industries. Results The outcome of the data and literature analysed lead to the development of a knowledge sharing strategy for the IT consultancy where the research was conducted. Conclusion In summary, this study concludes with the development of a customised knowledge sharing strategy, with the intention to increase the IT consultants’ ability to deliver better products and enhance their problem-solving abilities. Contribution This study contributed to the limited existing research on knowledge sharing within South African IT consultancies, thereby enhancing the field of Information Science. It has also granted IT consultancies with insight into how consultants share knowledge and what these consultants believe could be improved regarding knowledge sharing.

\"This book reviews the field of Knowledge Management, taking a holistic approach that includes both \"soft\" and \"hard\" aspects. It provides a broad perspective on the field, rather than one based on a single viewpoints from Computer Science or Organizational Learning, offering a comprehensive and integrated conception of Knowledge Management. The chapters represent the best Knowledge Management articles published in the 21st century in Knowledge Management Research & Practice and the European Journal of Information Systems, with contributors including Ikujiro Nonaka, Frada Burstein, and David Schwarz. Most of the chapters contribute significantly to practise as well as theory. The OR Essentials series presents a unique cross-section of high quality research work fundamental to understanding contemporary issues and research across a range of Operational Research topics. It brings together some of the best research papers from the highly respected journals of the Operational Research Society, also published by Palgrave Macmillan. \"--

The 1997 Bank reforms that introduced the matrix management concept aimed to adapt the organization to changing circumstances and address concerns among external stakeholders about the role of aid in development. The reforms were motivated largely by widespread recognition that the Bank's development programs were excessively driven by a culture of lending, with insufficient attention to client needs and the quality of results, which are crucial to development effectiveness. A previous round of reforms in 1987 had strengthened the country focus, but quality remained a concern. Furthermore, access of developing countries to development finance from the private sector had increased significantly, leading to a decreasing share of official development aid, including Bank financing, in total flows to developing countries. This trend has continued after slight interruption by the Asian financial crisis. In 1987, World Bank lending represented 15 percent of all external financing for developing countries. By 2002 Bank lending had declined to 4 percent of external financing (organizational effectiveness task force: final report, 2005). Changes in the external environment indicate that the matrix system is even more relevant today than when it was introduced. Client needs have diversified, with greater differentiation among countries, even within the regions; the growth of global public goods and corporate priorities is creating tensions and has given rise to new challenges which need to be reconciled with the country model; demand for cutting-edge knowledge is growing, both to enhance quality of lending and as a business line for policy and program advice to clients; and new global practices have emerged to meet needs such as information, communication and technology, and disaster management. The Bank's ability to renew itself and function as a truly global Bank is critical to its success.

The decision to collaborate for companies in knowledge exchange processes has become more complex due to a greater diversity of innovation intermediaries from companies, universities, government and societal actors. The aim of this study is to uncover and conceptualize the role of innovation intermediaries in knowledge sharing. Specifically in tacit knowledge sharing, intermediaries function as boundary spanners between various stakeholders in the innovation process. Despite this potential, which has been discussed in a large strand of case studies, there is no comprehensive concept to determine factors that influence innovation intermediaries in knowledge sharing. This paper develops an analytical framework of innovation intermediaries for prospective empirical work building on factors influencing innovation intermediaries in knowledge sharing by systematically reviewing related literature. It specifically presents what are the determinants, factors and indicators discussed empirically innovation intermediaries in knowledge sharing. The first results is that the measurement of innovative outcome intermediaries enables a broader perspective in comparison to traditional innovation indicators. The second results that literature discusses indirect innovation that enhances clients’ innovative capabilities and their entrepreneurial activities. The third results demonstrates, that while the internal perspective varies with the heterogeneous actors, the development of contextual knowledge of intermediaries in networks and its transfer is central for empirical analysis. The conceptualization of this framework paves the path for further research needed to uncover the role of intermediaries.

PurposeThis study examines the relationship between knowledge-sharing activities of the firm and its innovation capability. It also investigates the moderating impact of the firms' absorptive capacity on the relationship between knowledge sharing and firm innovation capability from the cross-subsidiary perspective in the international market environment.Design/methodology/approachThis study reviewed the literature from the areas of knowledge management, international market and innovation management. Through the literature review, absorptive capacity theory and dynamic capability view (DCV) theory, a conceptual model has been developed. This model has been validated using partial least squares structural equation modeling (PLS-SEM) technique with 612 respondents from 16 multinational firms from different countries.FindingsThe study finds that knowledge-sharing activities across subsidiaries of multinational firms are important for product and process innovation. Firms’ absorptive capacity also impacts the relationship between firms' knowledge-sharing activities and their different dynamic capabilities, such as sensing, seizing and transforming. The study also finds that firms' innovation capability positively impacts their competitiveness.Research limitations/implicationsThis study provides valuable inputs to the management of multinational firms to recognize the importance of knowledge-sharing activities across their different subsidiaries in the international marketing knowledge management (MKM) context.Originality/valueThe study adds to the literature on knowledge management, international market and firms' innovation capability. As the study examines the knowledge-sharing activities across different subsidiaries of multinational firms, especially in the context of process and product innovation, it is considered unique. The study also provides a unique validated model.

Purpose This study aims to explore and synthesize the role of knowledge management (KM) in tourism organizations (including micro, small, medium and large enterprises and destination management organizations). Design/methodology/approach This study adopts systematic review methods to synthesize the role of KM in tourism from 90 journal articles. Findings This study identifies the prominent theories adopted to explore the relation and impact of KM in the tourism sector, the geographic distribution of the literature and thorough qualitative synthesis. This study identifies the critical research themes investigated and the outcome of KM applications. Finally, through reviews, this study identifies critical gaps in the literature and offer promising avenues to advance the KM in tourism research. Originality/value This is one of the few papers that comprehensively review the role of KM in the tourism industry and offer implications.

Research summary: Despite the recognition that knowledge sharing among employees is necessary to enact knowledge strategy, little is known about how to enable such sharing. Recent research suggests that social media may promote knowledge sharing because they allow social lubrication and the formation of trust. Our longitudinal and comparative analysis of social media usage at two large firms indicates that users who participate in nonwork interactions on social media catalyze a cycle of curiosity and passable trust that enables them to connect and share knowledge. Paradoxically, the very non workrelated content that attracts users to social media and shapes passable trust can become a source of tension, thwarting a firm's ability to encapsulate knowledge in the form of routines and to use it to enact its strategy. Managerial summary: Integrating knowledge from across a firm is a critical source of competitive advantage. Firms are increasingly implementing internal social media sites to promote knowledge sharing among their employees. Our analysis indicates that employees' curiosity about nonwork-related and work-related interactions motivate them to use the sites. The integration of nonwork and work content allows employees to identify people with valuable knowledge, and gauge the passable trust that they need to share knowledge on the sites or offline. Paradoxically, the nonwork-related content that attracts users to the sites can become a source of tension, thwarting the production of knowledge to enact firms' knowledge-based strategies. To foster work-related knowledge sharing, managers should accommodate nonwork-related interactions on social media.

This study advances our understanding of the contextualization of the effects of cultural intelligence (CQ). Drawing from trait activation theory and institutional theory, we develop a multi-level model showing how host countries’ informal and formal openness towards foreigners facilitate or constrain the importance of expatriates’ CQ in becoming embedded in the host organization. Furthermore, this study positions organizational embeddedness as a mediator in the association between expatriates’ CQ and a central element of expatriates’ jobs – knowledge sharing in the foreign workplace. Results from a cross-lagged survey of 1327 expatriates from 100 different nations residing in 30 host countries combined with secondary data indicate expatriate CQ relates positively to organizational embeddedness. Cross-level interaction analyses further suggest that in-group collectivism, the proxy for host countries’ informal openness towards foreigners, facilitates the importance of CQ as a predictor of expatriates’ organizational embeddedness. In contrast, CQ was not found to interact with the proxy for host countries’ formal openness towards foreigners, i.e. national immigration policies. Consistent with predictions, we identified that CQ relates positively to knowledge sharing and that organizational embeddedness carries an indirect effect. We discuss the implications for theory and practice.