eBook

The matrix system at work

Independent Evaluation Group

2012,2013

Overview

The 1997 Bank reforms that introduced the matrix management concept aimed to adapt the organization to changing circumstances and address concerns among external stakeholders about the role of aid in development. The reforms were motivated largely by widespread recognition that the Bank's development programs were excessively driven by a culture of lending, with insufficient attention to client needs and the quality of results, which are crucial to development effectiveness. A previous round of reforms in 1987 had strengthened the country focus, but quality remained a concern. Furthermore, access of developing countries to development finance from the private sector had increased significantly, leading to a decreasing share of official development aid, including Bank financing, in total flows to developing countries. This trend has continued after slight interruption by the Asian financial crisis. In 1987, World Bank lending represented 15 percent of all external financing for developing countries. By 2002 Bank lending had declined to 4 percent of external financing (organizational effectiveness task force: final report, 2005). Changes in the external environment indicate that the matrix system is even more relevant today than when it was introduced. Client needs have diversified, with greater differentiation among countries, even within the regions; the growth of global public goods and corporate priorities is creating tensions and has given rise to new challenges which need to be reconciled with the country model; demand for cutting-edge knowledge is growing, both to enhance quality of lending and as a business line for policy and program advice to clients; and new global practices have emerged to meet needs such as information, communication and technology, and disaster management. The Bank's ability to renew itself and function as a truly global Bank is critical to its success.

• Publisher: THE WORLD BANK,Washington, DC: World Bank,IEG
• Subject: ACCESS TO KNOWLEDGE / ACCOUNTABILITIES / ACCOUNTABILITY / ACTUAL COSTS / BEHAVIORS / BEST PRACTICES / BOUNDARIES / BUS020000 - BUSINESS & ECONOMICS / BUSINESS DEVELOPMENT / BUSINESS PROCESS / CAPACITY BUILDING / CDS / CLIENT COUNTRIES / COLLABORATION / COMMUNITIES / COMMUNITIES OF PRACTICE / COMPLEXITY / CONCEPTUAL FRAMEWORK / CONFIDENCE / CONFLICTS OF INTEREST / CORRUPTION / COST CENTERS / DECENTRALIZATION / DECISION-MAKING / Development / DISCUSSIONS / DOCUMENTS / DOI / ECONOMIC INCENTIVES / ECONOMICS / EXISTING KNOWLEDGE / EXPLICIT KNOWLEDGE / EXTENSION / EXTERNAL KNOWLEDGE / EXTERNALITIES / FINANCIAL MANAGEMENT / FOCUS GROUPS / GENDER / GLOBAL KNOWLEDGE / GLOBAL ORGANIZATION / GOOD PRACTICE / Governance / HUMAN RESOURCES / HUMAN RESOURCES MANAGEMENT / IDEA / IMPORTANCE OF MANAGEMENT / INFORMATION TECHNOLOGY / INITIATIVE / INNOVATION / INNOVATIONS / INSIGHTS / INSTITUTIONAL DEVELOPMENT / INTEGRATION / INTERNAL KNOWLEDGE / INVESTIGATIONS / KNOWLEDGE BASE / KNOWLEDGE CREATION / KNOWLEDGE FLOWS / KNOWLEDGE FOR DEVELOPMENT / KNOWLEDGE MANAGEMENT / KNOWLEDGE PLATFORMS / KNOWLEDGE PRODUCTION / KNOWLEDGE RETRIEVAL / KNOWLEDGE SHARING / KNOWLEDGE STRATEGY / KNOWLEDGE SYSTEMS / KNOWLEDGE TRANSFER / KNOWLEDGE WORK / LEADERSHIP / LEADING / LEARNING / LOCAL KNOWLEDGE / MANDATES / matrix management-matrix system-organizational effectiveness-World Bank reform-institutional incentives-budget incentives-dual accountability-client ownership-quality assurance-technical quality-modernization-Brett Libresco-client responsiveness-country model-sector strategy-strategic alignment-knowledge bank-knowledge sharing-technical network-cross-sector collaboration-portfolio quality-span of control-Anis Dani / Matrixorganisation / MENTORING / NETWORKS / OPERATIONAL KNOWLEDGE / OPERATIONAL RISKS / ORGANIZATIONAL BOUNDARIES / ORGANIZATIONAL CULTURE / ORGANIZATIONAL DESIGN / ORGANIZATIONAL STRUCTURE / ORGANIZATIONAL STRUCTURES / ORGANIZATIONAL SYSTEMS / ORGANIZATIONAL UNITS / PEER REVIEW / PENALTY / PRIVATE SECTOR / PROCESS CHANGES / PROCUREMENT / PUBLIC GOODS / REGIONAL BANKS / REORGANIZATION / RESOURCE ALLOCATION / RESOURCE MOBILIZATION / RISK MANAGEMENT / SUBSIDIARY / TACIT KNOWLEDGE / TECHNICAL ASSISTANCE / TRANSACTION COSTS / TRUST FUNDS / USE OF KNOWLEDGE / VARIETY / Weltbank
• ISBN: 0821397168, 9780821397152, 082139715X, 9780821397169