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Reflective thinking, ambiguity tolerance, and knowledge sharing: application of the motivation-opportunity-ability framework
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Reflective thinking, ambiguity tolerance, and knowledge sharing: application of the motivation-opportunity-ability framework
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Journal Article
Reflective thinking, ambiguity tolerance, and knowledge sharing: application of the motivation-opportunity-ability framework
2022
Overview
Purpose
The purpose of this study is to apply the motivation–opportunity–ability (MOA) framework to investigate the relationships between ambiguity tolerance (AT), reflective thinking (RT) and performance in a complex task to predict knowledge-sharing intent.
Design/methodology/approach
In this study, 190 subjects performed a complex scheduling task in which they were randomly assigned to either participate in RT or not.
Findings
Results show that factors of the MOA framework positively predicted knowledge-sharing intent. In addition, RT significantly increased intention to share for individuals with low performance or with low AT.
Research limitations/implications
More research is needed to determine relationships between complex task performance and knowledge sharing, and the role of learning strategies, particularly self-directed ones such as RT. Future studies may use a larger sample size for more complex analysis.
Practical implications
RT may be used to create a sustainable and low-cost method of increasing knowledge sharing in complex tasks, without which those with low AT or low performance may not have participated.
Originality/value
The study supports the importance of contextual influences and points to how organizations can use RT in addition to individual motivation and ability to encourage knowledge sharing.
Publisher
Emerald Publishing Limited,Emerald Group Publishing Limited
Subject
