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ERP architectural operational alignment for order-processing performance
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ERP architectural operational alignment for order-processing performance
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Journal Article
ERP architectural operational alignment for order-processing performance
2004
Overview
The selection of an appropriate enterprise resource planning (ERP) solution remains a complicated task. Since the fundamental role of an ERP solution is to support corporate operations, a key consideration is its alignment with the process requirements of the firm. This work is an investigation into the impact that this alignment has on perceived operational performance. Data are collected using a survey administered to representatives of the machine manufacturing industry. The findings suggest that the alignment of ERP solutions with operational needs is crucial to perceived ability to deliver orders on time and to general satisfaction with the ERP solution.
Publisher
Emerald Group Publishing Limited
