Journal Article

A Complex Digital Health Intervention to Support People With HIV: Organizational Readiness Survey Study and Preimplementation Planning for a Hybrid Effectiveness-Implementation Study

Ingersoll, Karen, Flickinger, Tabor, Caldwell, Sylvia, Hilgart, Michelle, Hodges, Jacqueline, Cohn, Wendy, Castel, Amanda, Waldman, Ava Lena, Kirby, Olivia

2026

Overview

Evaluating implementation of digital health interventions (DHIs) in practice settings is complex, involving diverse users and multistep processes. Proactive planning can ensure implementation determinants and outcomes are captured for hybrid studies, but operational guidance for designing or planning hybrid DHI studies is limited. This study aimed to proactively define, prioritize, and operationalize measurement of implementation outcomes and determinants for a DHI hybrid effectiveness-implementation trial. We describe unique advantages and limitations of planning the trial implementation evaluation among a large-scale cohort study population and share results of a pretrial organizational readiness assessment. We planned a cluster-randomized, type II hybrid effectiveness-implementation trial testing PositiveLinks, a smartphone app for HIV care, compared to usual care (n=6 sites per arm), among HIV outpatient sites in the DC Cohort Longitudinal HIV Study in Washington, DC. We (1) defined components of the DHI and associated implementation strategy; (2) selected implementation science frameworks to accomplish evaluation aims; (3) mapped framework dimensions, domains, and constructs to implementation strategy steps; (4) modified or created instruments to collect data for implementation outcome measures and determinants; and (5) developed a compatible implementation science data collection and management plan. Provider baseline surveys administered at intervention sites probed usage of digital tools and assessed provider readiness for implementation with the Organizational Readiness to Implement Change tool. We specified DHI and implementation strategy toward planning measurement of DHI and broader program reach and adoption. Mapping of implementation strategy steps to the Reach Effectiveness Adoption Implementation Maintenance framework prompted considerations for how to capture understudied aspects of each dimension: denominators and demographic representativeness within reach or adoption, and provider or organization-level adaptations, dose, and fidelity within the implementation dimension. Our process also prompted the creation of tools to obtain detailed determinants across domains and constructs of the Consolidated Framework for Implementation Research within a large sample at multiple time points. Some aspects of real-world PositiveLinks implementation were not reflected within the planned hybrid trial (eg, research assistants selected as de facto site implementation leads) or were modified to preserve internal validity of effectiveness measurement (eg, \"Community of Practice\"). Providers and research assistants (n=17) at intervention sites self-reported high baseline use of digital tools to communicate with patients. Readiness assessment revealed high median (48, IQR 45-54) total Organizational Readiness to Implement Change scores, with research assistants scoring higher than physicians (52.5, IQR 44-55 vs 48.0, IQR 46-49). Key takeaways, challenges, and opportunities arose in planning the implementation evaluation within a hybrid DHI trial among a cohort population. Prospective trial planning must balance generalizability of implementation processes to \"real world\" conditions with rigorous procedures to measure intervention effectiveness. Rapid, scalable tools require further study to enable evaluations within large multisite hybrid studies.

• Publisher: Journal of Medical Internet Research,Gunther Eysenbach MD MPH, Associate Professor,JMIR Publications Inc,JMIR Publications
• Subject: Assistants / Chronic illnesses / Clinical outcomes / Cohort analysis / Data collection / Data entry / Digital Health / E-Health / Health Services Research and New Models of Care / Effectiveness / Evaluation / Fidelity / Frame analysis / Generalizability / Health Plan Implementation / Health services / HIV / HIV (Viruses) / HIV Infections - therapy / HIV patients / HIV/AIDS/STI Prevention and Care / Human immunodeficiency virus / Humans / Implementation / Implementation Science / Instructional design / Internal validity / Intervention / Knowledge Translation and Implementation Science / Mapping / Measurement / Measures / Mobile Applications / Mobile Health (mhealth) / Multicenter Studies as Topic / Organizational change / Organizational effectiveness / Organizational research / Original Paper / Patients / Physicians / Planners / Planning / Polls & surveys / Pretrial / Pretrial procedure / Public (e)Health, Digital Epidemiology and Public Health Informatics / Randomized Controlled Trials as Topic / Registered Report / Registration / Representativeness / Scores / Software / Strategies / Surveys and Questionnaires / Telemedicine