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Autonomy in consumer choice

by Lehmann, Donald R. , Matz, Sandra , Nave, Gideon , Giesler, Markus , Zwebner, Yonat , Barasch, Alixandra , Alba, Joseph W. , Parker, Jeffrey R. , Bhattacharjee, Amit , Wertenbroch, Klaus , Knobe, Joshua , Zheng, Yanmei , Schrift, Rom Y. , Puntoni, Stefano

in Artificial intelligence / Automation / Autonomy / Business and Management / Consumers / Decision making / Free will / Influence / Marketing / Markets / Morality / Perceptions / Philosophy / Psychology / Resilience / Resilience (Psychology) / Special Issue for the 11th Triennial Invitational Choice Symposium

2020

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2020

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2020

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Journal Article

Autonomy in consumer choice

Lehmann, Donald R.,

Matz, Sandra,

Nave, Gideon,

Giesler, Markus,

Zwebner, Yonat,

Barasch, Alixandra,

Alba, Joseph W.,

Parker, Jeffrey R.,

Bhattacharjee, Amit,

Wertenbroch, Klaus,

Knobe, Joshua,

Zheng, Yanmei,

Schrift, Rom Y.,

Puntoni, Stefano

2020

Overview

We propose that autonomy is a crucial aspect of consumer choice. We offer a definition that situates autonomy among related constructs in philosophy and psychology, contrast actual with perceived autonomy in consumer contexts, examine the resilience of perceived autonomy, and sketch out an agenda for research into the role of perceived autonomy in an evolving marketplace increasingly characterized by automation.

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Publisher

Springer Science + Business Media,Springer US,Springer Nature B.V

Subject

Artificial intelligence

/ Automation

/ Autonomy

/ Business and Management

/ Consumers

/ Decision making

/ Free will