Journal Article

Leaders’ perspectives on learning health systems: a qualitative study

Enticott, Joanne, Teede, Helena J., Johnson, Alison, Jones, Angela, Braaf, Sandra

2020

Overview

Background Integrated utilisation of digital health data has the power to transform healthcare to deliver more efficient and effective services, and the learning health system (LHS) is emerging as a model to achieve this. The LHS uses routine data from service delivery and patient care to generate knowledge to continuously improve healthcare. The aim of this project was to explore key features of a successful and sustainable LHS to inform implementation in an Academic Health Science Centre context. Methods We purposively identified and conducted semi-structured qualitative interviews with leaders, experienced in supporting or developing data driven innovations in healthcare. A thematic analysis using NVivo was undertaken. Results Analysis of 26 interviews revealed five themes thought to be integral in an effective, sustainable LHS: (1) Systematic approaches and iterative, continuous learning with implementation into healthcare contributing to new best-practice care; (2) Broad stakeholder, clinician and academic engagement, with collective vision, leadership, governance and a culture of trust, transparency and co-design; (3) Skilled workforce, capability and capacity building; (4) Resources with sustained investment over time and; (5) Data access, systems and processes being integral to a sustainable LHS. Conclusions This qualitative study provides insights into the elements of a sustainable LHS across a range of leaders in data-driven healthcare improvement. Fundamentally, an LHS requires continuous learning with implementation of new evidence back into frontline care to improve outcomes. Structure, governance, trust, culture, vision and leadership were all seen as important along with a skilled workforce and sustained investment. Processes and systems to optimise access to quality data were also seen as vital in an effective, sustainable LHS. These findings will inform a co-designed framework for implementing a sustainable LHS within the Australian healthcare and Academic Health Science Centre context. It is anticipated that application of these findings will assist to embed and accelerate the use of routine health data to continuously generate new knowledge and ongoing improvement in healthcare delivery and health outcomes.

• Publisher: BioMed Central,BioMed Central Ltd,Springer Nature B.V,BMC
• Subject: Australia / Clinical decision making / Collaboration / Data-driven healthcare, evidence, healthcare improvement / Decision making / Delivery of Health Care / Digital health / Expenditures / Health Administration / Health care delivery / Health care policy / Health Informatics / Health services / Hospitals / Humans / Informatics / Innovations / Interviews / Leadership / Learning Health System / Medical advice systems / Medicine / Medicine & Public Health / Nursing Research / Organization / Patients / Public Health / Public opinion / Qualitative Research / Quality management / Research Article / Science / Stakeholders / structure and delivery of healthcare / Systematic review / Technological change