Journal Article

The adoption of robotics in the auditing profession

Sethibe, Tebogo, Naidoo, Evaashan

2022

Overview

Background The auditing profession has been burdened with high costs and reputational damage resulting from false results because of a high dependency on manual tasks susceptible to errors or manipulation. Automating repetitive tasks with the use of robots can help minimise these errors to achieve efficiencies and cost reduction. Objectives This study adopted a Unified Theory of Acceptance and Use of Technology (UTAUT) model to determine the factors influencing organisations to use robotics technology when performing auditing activities. Methods The study was quantitative, using a survey consisting of 37 questionnaires and two semi-structured interview questions. The sample consisted of 59 professional auditors and 26 non-auditors involved in auditing in South Africa. Results The study results show that performance expectancy and facilitating conditions are key factors that influence the adoption of robotics in the auditing profession. A lack of training, data quality, and inadequate investment in robotics technology are mentioned as critical barriers to adopting robotics in auditing. Management support, good change management processes and technology skills are quoted as potential key enablers of robotics technology in the auditing profession. Conclusion The conclusion drawn from the study is twofold. Firstly, the performance management system and the business case for robotics in the auditing process should be linked to the tasks of auditors. Secondly, resources should be made available to support the use of technology in the profession. The study provides more insight into how leaders and management in the auditing profession could influence the adoption of robotics in auditing.

• Publisher: AOSIS,African Online Scientific Information Systems (Pty) Ltd t/a AOSIS,AOSIS (Pty) Ltd,AOSIS Publishing
• Subject: adoption / Adoption of innovations / adoption, auditing, automation, robots, technology acceptance model, theory of planned behaviour, theory of reasoned action, unified theory of acceptance, use of technology / Auditing / Auditing profession / Auditors / Audits / Automation / Big Data / Competitive advantage / Computer programs / Computer Science, Information Systems / Cost reduction / Data analysis / Data quality / Dependency / Errors / Financial statements / Human resource departments / Influence / Information management / Information Science & Library Science / Internal auditing / Internal auditors / Investments / Management / Manipulation / Performance management / Professional training / Professionals / Repetitive tasks / Robotics / Robotics industry / Robots / Software / Technology / Technology Acceptance Model / theory of planned behaviour / theory of reasoned action / unified theory of acceptance / use of technology