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Improve Safety Program Effectiveness With PERCEPTION SURVEYS
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Improve Safety Program Effectiveness With PERCEPTION SURVEYS
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Journal Article
Improve Safety Program Effectiveness With PERCEPTION SURVEYS
1993
Overview
Perhaps the most comprehensive study of safety program effectiveness began in the railroad industry in 1976. The survey became available to firms in other industries in 1989. The project's master database currently contains more than 50,000 questionnaires. To participate, firms must agree to include their data in the master database. In general, executives and top managers consider safety programs effective, while employees rate them lower. Recognition given to individuals for good safety performnce is seen as the least effective management system overall. Handling of rules violations and the disciplinary process received low ratings, as did supervisor training, safety inspections, and handling of alcohol and drug abuse problems. Overall, the most positive response concerns accident investigation, communications, safety meetings, and hazards correction categories. The survey's data provide real direction for improving underlying systems that affect safety performance.
